COUNSELLING & SUPPORT

Lifeline Text is a service run by Lifeline. Anyone can text 0477 13 11 14 between 6pm – midnight (AEST), if they are feeling depressed, suicidal or in need of support, a Lifeline crisis supporter will text with them. This supports those people who don’t like talking on the phone and would be more comfortable texting.

462 Wellington Street, South Launceston TAS 7249, Australia

Provides support, reassurance, advocacy and information to people with epilepsy and their families. Also promotes understanding through education and raising community awareness. Education and training sessions available.

Laurel House is a community based organisation that provides therapeutic services and support for women, men and children. Their Service is completely confidential and free to victim/survivors and their families, friends and support people of sexual violence. They do not see perpetrators/offenders of any form of violence.

Laurel House provides face-to-face and phone counselling, 24-hour crisis service, support through the forensic/medical process, information and support through the legal process, referral and information services and outreach to rural areas.

Laurel House also offers community education, professional training and debriefing to professionals working with victim/survivors.

ReachOut is Australia’s leading online mental health organisation for young people and their parents. Our practical support, tools and tips help young people get through anything from everyday issues to tough times – and the information we offer parents makes it easier for them to help their teenagers, too.

Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic.

 

Lifeline’s 13 11 14 crisis line continues to be available for those with significant and ongoing mental health issues, including those having suicidal thoughts.

 

The new line will deal with the many issues around what is called psychological stress.

 

The Mental Health Council of Tasmania stresses that psychological distress is not a mental illness. It is a normal human response to a situation that is frightening, confusing or upsetting.

 

Research studies indicate that most people will experience some level of psychological distress during a pandemic. For most people this will ease over time and does not lead to mental illness.

 

Being in ‘psychological distress’ means that a person feels unhappy, anxious, worried, angry, sad, scared or grief-stricken.

 

For many Tasmanians 1800 98 44 34 – A Tasmanian lifeline is a service they might never have contemplated having to access in normal times.

 

These are not normal times. Many Tasmanians experiencing stress, anxiety, worry, fear and a sense of helplessness because of the pandemic are strongly encouraged to seek assistance by calling this new Lifeline Tasmania service.

 

The new Lifeline Tasmania service will provide information on the resources available to support those impacted by the unprecedented changes in the way Tasmanians go about their daily lives, including social isolation, loss of employment, the impact on mental health, the financial challenges and, in the case of health professionals, working in a high-risk environment.

 

The new phone line will offer three types of support:

 

Call in: Tasmanians will receive psychosocial support from a trained support worker to discuss concerns and be redirected where appropriate to a referral service.

 

Call out:  Contact socially isolated older Tasmanians identified through existing services, family and friends who are concerned or by other health professionals.

 

Reach out: Through partnership with those industries significantly impacted, such as tourism, hospitality, retail identify at-risk members and reach out for psychosocial support, counselling or employee assistance programs.

 

The service will be staffed from 8am to 8pm, seven days a week

108 Mount Street, Burnie, TAS, 7320, Australia
(03) 6431 8555(03) 6431 8555
1800 819 4471800 819 447
(03) 6431 8114

Counselling, education and support service for a range of issues, including family, marriage and relationship issues.

Mediation services provided on the North West Coast only.

Hours: 9am-5pm Mon – Fri

PO Box 226 South Melbourne VIC
+61 3 9682 5933+61 3 9682 5933
+61 3 9682 5944

SANE Australia is a national charity, making a real difference in the lives of people affected by complex mental health issues through support, research and advocacy. The SANE group also includes the Anne Deveson Research Centre, and The Dax Centre.

Level 2, Reece House, 46 Mount Street, Burnie

Provides support, advocacy, information, assistance and referrals for victims of crime. Supports people with the personal and practical problems associated with the impact of crime, to allow them to regain control of their lives.

Also provides support for people attending court, assistance with Victim Impact Statements and Victims of Crime Assistance applications.

24 Sunderland St, Moonah, TAS, 7009, Australia (Head Office)

Community Based Support, or “CBS” as we are more commonly known, is a Tasmanian not-for-profit organisation that has been supporting people to remain living independently at home for over 30 years.

CBS provides a wide range of support services across the state of Tasmania to people who are frail aged, people with disability and unpaid carers. Services include Home Care Packages and Commonwealth Home Support Program services for older people, NDIS and Home and Community Care services for people with disability, Carer Support services for unpaid carers, and a range of other services that assist people to stay living at home for longer.

We live by the philosophy of ‘assisting with’ rather than ‘doing for’ people, knowing that most people want to be in control of their own lives and want to be as independent as possible.  We strongly believe in the principles of wellness and reablement and work with individuals to achieve their goals in life.  We want you to live the best life possible and we are here to help you do exactly that.

Level 3, Henty House, 1 Civic Square, Launceston

Provides support, advocacy, information, assistance and referrals for victims of crime. Supports people with the personal and practical problems associated with the impact of crime, to allow them to regain control of their lives.

Also provides support for people attending court, assistance with Victim Impact Statements and Victims of Crime Assistance applications.

Level 1, 54 Victoria Street, Hobart

Provides support, advocacy, information, assistance and referrals for victims of crime. Supports people with the personal and practical problems associated with the impact of crime, to allow them to regain control of their lives.

Also provides support for people attending court, assistance with Victim Impact Statements and Victims of Crime Assistance applications.

Wingfield Building St John’s Park, New Town TAS 7008 Australia

A division of Tasmania’s Department of Health and Human Services. Adoptions and Permanency Services provide adoption services to individuals in Tasmania considering placing their child for adoption and those interested in adopting either a local or overseas child.

This is a National telephone service established to assist people from families affected by separation or relationship issues. Provides information and advice, particularly about parenting arrangements after separation.

Burnie, Tasmania, Australia

Free service for adult & child victims of family violence through the Safe at Home program. Court Support Officers are available to provide support to adult and child victims of family violence, including referral to appropriate counselling and other services and guide them through the justice system during and after court appearances.

6 Strahan Street, South Burnie, TAS, 7320, Australia

Reconnect is an Anglicare program which supports young people, aged between 12-18 years, in North-West Tasmania to reconcile with their families.

Reconnect is a free program that can be used to build bridges with family. Reconnect can help with:

  • One to one counselling
  • Mediation between you and your family
  • Support and encouragement
  • Opportunities to get involved with education, training, work and community activities

A service providing safe and positive contact arrangements for children whose parents are separated.

The Children’s Contact Service makes it possible for contact arrangements to take place with minimum stress both for children and their parents. It can also help with establishing a relationship between child and parent when there has been a period of limited or no contact.

The services that are provided include:

  • planning, negotiation and setting up of contact arrangements
  • facilitated changeover to enable the child to be transferred smoothly from one parent to the other at contact times
  • supervised contact visits to enable child and visiting parent to enjoy quality time together
  • separate appointments for both parents
  • privacy and confidentiality
  • an established children’s centre with toys, games and equipment
  • practical, sensible security including separate entrances and exits for each parents wherever possible.

Advantages of using the service include:

  • contact can be made using an independent third party
  • parents do not have to deal directly with each other
  • it provides a relaxed, safe and neutral environment for children and parents
  • both parents can feel they are doing the best for their child.

Costs involved:

  • Intake – free
  • Supervised Visits and Changeovers – a fee is payable by both parties. Reduced rates are available for concession card holders.

Children’s contact services are located in Hobart, Launceston, Devonport and Burnie.

31 King Street, Devonport, Tasmania, Australia

Reconnect is an Anglicare program which supports young people, aged between 12-18 years, in North-West Tasmania to reconcile with their families.

Reconnect is a free program that can be used to build bridges with family. Reconnect can help with:

  • One to one counselling
  • Mediation between you and your family
  • Support and encouragement
  • Opportunities to get involved with education, training, work and community activities
20 Clare Street, New Town, Tasmania, Australia

Relationships Australia Tasmania is a provider of relationship support services. They are a community based not for profit organisation with no religious affiliation. Services all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.

They do not charge a fee for their services, however, a fee applies to counselling, family dispute resolution, mediation, education and children’s contact services.

201 York Street, Launceston, Tasmania, Australia

Counselling, education and support service for a range of issues, including family, marriage and relationship issues.

Provides mediation services on the North West Coast only.

Hours:  9am-5pm Mon – Fri

Ellerslie Road, Battery Point, Tasmania, Australia

Family support program with trained volunteers who provide support to families in the family home, by way of visits and telephone contact.

199 Mount St, Upper Burnie TAS 7320, Australia

Family Planning Tasmania provides sexual and reproductive health services through bulk billing clinics, school education programs, training and health promotion activities.

Opening hours: Monday, Wednesday and Thursday 9am – 5pm.

269 Wellington Street, Launceston, Tasmania, Australia

Family Planning Tasmania provides sexual and reproductive health services through bulk billing clinics, school education programs, training and health promotion activities.

Opening hours: Monday – Friday 9am – 5pm.

346 Macquarie St, South Hobart TAS 7004, Australia

The Family Support Service is a program of Lady Gowrie Tasmania funded by the Department of Health and Human Services as part of the integrated family support program.

The Service is available to families with children through the gateway referral process to provide respectful, confidential support for strengthening and developing family life.

The program promotes the safety, stability and wellbeing of vulnerable children, young people and their families.

Operating Hours: Monday to Friday, 9am – 5pm.

Legacy House, 159 Macquarie St, Hobart, Tas 7000

Support & assistance for widows & children of service personnel, immediate financial assistance & moral support.

59 York St, Launceston TAS 7250, Australia

Support & assistance for widows & children of service personnel, immediate financial assistance & moral support.

Hours: Monday to Friday, 7.30am – 3pm.

432 Elizabeth St, North Hobart TAS, Australia

Reconnect is a free, early intervention outreach service that supports young people aged 12-18 to develop the kind of relationships they want to achieve with family, explore education or employment opportunities and engage with their community.

Reconnect offers individual support as well as family counselling.

6 Paterson Street, Launceston, Tasmania, Australia

Relationships Australia Tasmania is a provider of relationship support services. They are a community based not for profit organisation with no religious affiliation. Services all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.

They do not charge a fee for their services, however, a fee applies to counselling, family dispute resolution, mediation, education and children’s contact services.

68 North Fenton Street, Devonport, Tasmania, Australia

Relationships Australia Tasmania is a provider of relationship support services. They are a community based not for profit organisation with no religious affiliation. Services all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.

They do not charge a fee for their services, however, a fee applies to counselling, family dispute resolution, mediation, education and children’s contact services.

35 Tower Road, New Town, Tasmania, Australia

Counselling, education and support service for a range of issues, including family, marriage and relationship issues.

Provides mediation services on the North West Coast only.

Hours: Open ⋅ 9am – 5pm Mon-Fri

85 Best Street, Devonport Tasmania 7310, Australia

Counselling, education and support service for a range of issues, including family, marriage and relationship issues.

Provides mediation services on the North West Coast only.

Hours 9AM – 5PM Tue-Fri

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