The ASB administers a national system of advertising self-regulation through the Advertising Standards Board and the Advertising Claims Board.
A division of Tasmania’s Department of Health and Human Services. Adoptions and Permanency Services provide adoption services to individuals in Tasmania considering placing their child for adoption and those interested in adopting either a local or overseas child.
Primarily an educational programme, however, there exists a programme where volunteers are teamed with a person wanting support and assistance with completing forms, writing letters, etc.
Independant federal statutory body responsible for the regulation of free-to-air, radio and television, pay TV, digital broadcasting and Internet content in Australia. Investigates complaints re: programs on television & radio and prohibited Internet content. Apart from Internet complaints, consumers will need to first lodge a written complaint to the relevant station before contacting ACMA.
Formerly known as the Trade Practices Commission. Will provide information and assistance for consumers in relation to consumer protection and anti-competitive conduct (ie; price fixing). Will only deal with national disputes or disputes where there has been significant detriment to consumers. All minor disputes or State disputes will be referred on to the Office of Consumer Affairs.
The ADMA is Australia’s principal body for information based marketing. ADMA is able to assist consumers with complaints they may have re: mail, catalogue, telephone or Internet marketing by companies that are ADMA members as well as the billing and collection procedures for these goods.
The Australian Federation of Travel Agents (AFTA) is the peak body for Australia’s travel agents and represents the majority of travel agents in Australia.
AFSA is responsible for the administration and regulation of the personal insolvency system, proceeds of crime, trustee services and the administration of the Personal Property Securities Register (PPSR).
AFSA was formerly known as the Insolvency and Trustee Service Australia (ITSA).
The Australian Health Practitioner’s Regulation Agency (AHPRA) is responsible for the registration and accreditation of 10 health professions across Australia. On behalf of the Boards the AHPRA manages investigations into the professional conduct, performance or health of registered health practitioners, except in NSW where it is done by the Health Care Complaints Commission.
The Australian Press Council is the self-regulatory body of the print media. Receives complaints re: articles or editorial content in newspapers & magazines and related media outlets. Does not accept complaints regarding advertisements.
Information & assistance re: all aspects of corporate law. Consumers now able to conduct company searches via internet, enabling direct access to ASIC’s database.
The Hobart office hosts a kiosk for lodging online and provides a secure lodgement box for documents to be sent to the Traralgon Office for processing.
The Tasmanian Registry of Births, Deaths and Marriages is responsible for maintaining registers of births, deaths, marriages, deeds of relationship and adoptions that occur in Tasmania. Registering changes of name for people who were born or reside in Tasmania.
The Board of Architects of Tasmania is a statutory authority established to administer the Architects Act 1929.
The Board can investigate complaints and discipline architects if they have acted unprofessionally or breached the Act.
Assists consumers to resolve domestic building disputes. Investigates building issues, particularly if these relate to the quality of the building work and consumer complaints about domestic building work. Will assist parties reach a mutually agreeable solution. The Building Officer will visit the site to examine the work in question and will also identify and report on any breaches of consumer affairs and fair trading legislation.
A division of the Office of Consumer Affairs and Fair Trading. Provides information and assistance with business name searches, registering business names, registering an association, obtaining security licences. Also provides information and services associated with the administration of different pieces of legislation.
Emergency payments, advances on allowances & pensions for people who have been recipients for at least 3 mths. One off crisis payments equivalent to 2 weeks benefits for women who have fled home due to domestic violence. Paid immediately on the day or within 2 days if paid into an account. Callers should ask for one of the social workers.
The functions of the Chiropractic Board of Australia include registering chiropractic practitioners and students; developing standards, codes and guidelines for the chiropractic profession; handling notifications, complaints, investigations and disciplinary hearings; assessing oversees practitioners who wish to practise in Australia; approving accreditation standards and accredited courses of study.