The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provide information and assistance to small businesses and family enterprises, including referral to dispute resolution services.
The ASBFEO information line is open from 8am to 8pm Monday to Friday and is closed on Australian National Public Holidays.
Provides advice, information and advocacy to older people and people with disabilities. Service is free, independent, confidential and Statewide.
Provides advice, information and advocacy to older people and people with disabilities. Service is free, independent, confidential and Statewide.
Investigates & conciliates complaints of discrimination and breaches of human rights against the Commonwealth under the following acts: Australian Human Rights Commission Act 1986, Racial Discrimination Act 1975, Sex Discrimination Act 1984, Disability Discrimination Act 1992 and Age Discrimination Act 2004
Office Hours:
National Information Service: 10-4pm
A national organisation which provides information and support for retailers.
Cancer Council Tasmania is a not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and support for those living with cancer and their carers.
Cancer Council Tasmania is a not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and support for those living with cancer and their carers.
Cancer Council Tasmania is a not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and support for those living with cancer and their carers.
Information and support, education and training, counselling and peer support for carers of people with a disability, frail, aged or with chronic illness.
Information and support, education and training, counselling and peer support for carers of people with a disability, frail, aged or with chronic illness.
Information and support, education and training, counselling and peer support for carers of people with a disability, frail, aged or with chronic illness.
Enquiries for all Commonwealth employees including Defence Forces. 8:30am to 5:00pm
The Office of the Commonwealth Ombudsman safeguards the community in its dealings with the Australian Government. We also have oversight of some private sector organisations.
If an Australian Government agency has treated you unfairly or unreasonably, we can help you find a solution. Our service is free and we are independent.
We make sure the actions of agencies are fair and responsible by:
- handling complaints
- conducting investigations
- performing audits and inspections
- encouraging good administration.
We have the following specialist roles:
- Private Health Insurance
- Overseas Students
- VET Student Loans
- the Postal Industry
- the Defence Force
- Immigration
- Law Enforcement
- the Australian Capital Territory Ombudsman
We are also responsible for:
- oversight of the Commonwealth Public Interest Disclosure scheme
- inspection and monitoring of certain covert and intrusive powers by police and other law enforcement agencies.
Deaf Australia is the national peak advocacy and information organisation in Australia for deaf people who are bilingual (using both English and Auslan).
They advise government, industry and service providers about the needs and views of deaf people and work to improve deaf people’s access in a range of areas.
Phone this number to:
Understand your obligations under the Employer Sanctions Legislation
Discuss your VEVO registration requirements
Disability Voices Tasmania is funded by the Department of Communities Tasmania and endeavours to help people with disability work together on issues that affect their rights, and help them with training and/or resources to develop their skills and experience to have more choices in, and control over, their lives and contribute to their community.
Enterprise Centres Tasmania is a statewide network of business advisors funded by the Tasmanian government
The service provides up to five hours of free and confidential business information, guidance and support services to existing and intending small business owners Business advisors are members of the community with expertise in small business, can assist with a wide range of business issues and refer clients to other sources of business support.
For referral to an Enterprise Centre, contact Business Tasmania on 1800 440 026 or email ask@business.tas.gov.au
Responsible for investigating and conciliating claims of discrimination under the Anti-Discrimination Act 1998 (Tasmania). Promotes non-discriminatory principles and practices through training and community education and distribution of information on discrimination.
Previously known as the Office of the Anti-Discrimination Commissioner.
National workplace relations tribunal. It is an independant body with the power to carry out a range of functions relating to the safety net of minimum wages and employment conditions; enterprise bargaining; industrial action; dispute resolution; termination of employement and other workplace matters.
The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and cooperative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and co-operative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The Financial Ombudsman Service fairly and independently resolves disputes between consumers, including some small businesses and member financial service providers.
The independent dispute resolution processes cover financial services disputes including banking, credit loans, general insurance, life insurance, financial planning, investments, stock brokers, managed funds and pooled superannuation trusts. They also cover estate planning, estate management and trustee services.
This service is free for consumers.
GetYes solutions offer mediation, specializing in the workplace, workers compensation disputes, community, health and aged care sectors, commercial and boundary fence disputes.
HACSU represents members working in Tasmania’s Health and Community service sectors.
Hobart City Mission helps individuals and families in need. They provide housing, financial, emotional, advocacy, training and mentoring support to enable people to participate in community life to the best of their ability.
IP Australia is the Australian Government agency that administers intellectual property (IP) rights and legislation relating to patents, trade marks, designs and plant breeder’s rights.
Available Monday to Friday, 9am – 5pm.
Advocacy Tasmania provide a free statewide, independent and confidential advocacy service. This service is for people with mental health disorder, as well as their relatives and carers. Advocates can assist people to exercise their rights and responsibilities.
They support adolescents and adults who are:
- in hospital
- in the community
- in correctional facilities
- in rural and remote areas
They support people to exercise their rights to:
- be safe from harm including abuse, neglect and suicide
- shelter
- freedom and liberty
- fundamental health and wellbeing
Investigates complaints made about administrative actions of Tasmania Government Departments, most statutory authorities & Local Government.
The Postal Industry Ombudsman (PIO) is an independent body that investigates complaints about the postal and courier industry. The PIO can investigate complaints about Australia Post, or about any other postal or courier operators that register with the scheme.
Online complaints form – https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=oco-complaint-form
The Commonwealth Ombudsman provides an independent and impartial service, protecting the interests of private health insurance consumers. The Ombudsman can take complaints from health fund members, health funds, hospitals and medical practitioners. Complainants should try to resolve their complaint directly with their private health insurer before contacting the Office of the Commonwealth Ombudsman.
The Parents and Family Advocacy Service (PFAS) recognises the vitally important role parents and families play in the lives of their children. PFAS empowers parents and families with the skills to self-advocate when dealing with the Child Safety Services.
PFAS will provide parents and families with the opportunity to access information, support and develop skills with the end goal being to empower them to productively engage with Child Safety Services.
Parents and families will be supported by a dedicated PFAS Coordinator and a team of trained volunteers who have prior experience with Child Safety Services.
