Provides free of charge, independant dispute resolution services to members of participating credit unions. Assists credit unions and their members resolve disputes that have not been resolved through the credit union’s internal dispute resolution.
Address complaints to: Credit Union Dispute Manager, CUDRC, GPO Box 3, Melbourne, VIC, 3001
A service providing safe and positive contact arrangements for children whose parents are separated.
The Children’s Contact Service makes it possible for contact arrangements to take place with minimum stress both for children and their parents. It can also help with establishing a relationship between child and parent when there has been a period of limited or no contact.
The services that are provided include:
- planning, negotiation and setting up of contact arrangements
- facilitated changeover to enable the child to be transferred smoothly from one parent to the other at contact times
- supervised contact visits to enable child and visiting parent to enjoy quality time together
- separate appointments for both parents
- privacy and confidentiality
- an established children’s centre with toys, games and equipment
- practical, sensible security including separate entrances and exits for each parents wherever possible.
Advantages of using the service include:
- contact can be made using an independent third party
- parents do not have to deal directly with each other
- it provides a relaxed, safe and neutral environment for children and parents
- both parents can feel they are doing the best for their child.
- Intake – free
- Supervised Visits and Changeovers – a fee is payable by both parties. Reduced rates are available for concession card holders.
Children’s contact services are located in Hobart, Launceston, Devonport and Burnie.
Department of Health and Human Services Family Violence Counselling and Support Service offers professional and specialised services to assist children, young people and adults affected by family violence. This service is part of the safe at home initiative (http://www.safeathome.tas.gov.au/).
The Huon Domestic Violence Service offers support and information regarding domestic violence within the Huon Valley.
Services offered by the Huon Domestic Violence Service include:
- Court Support
- Community Education
This service is eligible to all victims of domestic violence. No referral necessary and is a free service.
Mission Australia works with Tasmanian individuals and their families to enable them to reach their full potential. They provide services for families, children, youth and people with mental health issues, providing a variety of services.
Emergency payments, advances on allowances & pensions for people who have been recipients for at least 3 mths. One off crisis payments equivalent to 2 weeks benefits for women who have fled home due to domestic violence. Paid immediately on the day or within 2 days if paid into an account. Callers should ask for one of the social workers.
State Govt, $28.00 heating allowance paid twice yearly to assist eligible aged, disability, sole parent, carer, service and widow pensioners with heating costs.
Supported by the Federal and State Governments, Rural Business Tasmania’s free flagship financial counselling service provides confidential and independent assistance to primary producers, fishermen and small rural businesses that are suffering financial hardship, and that have no alternative sources of impartial support, to manage the challenges of change and adjustment.
- Farm debt mediation
- Cash flow forecasting analysis
- Loan applications
- Financial negotiations
- Business plan development
- Viability analysis
- Farm exit planning
- Succession planning
- Financial literacy
- Small business advisory service
Telephone advice service provided by Hobart Community Legal Service for consumers covering problems related to debt, bankruptcy, credit cards, sales, mortgages, credit reporting, loans, credit contracts. Callers will be advised of their rights and options.
In appropriate circumstances callers will be referred to community groups. Callers are asked to leave a message on answering machine and an advocate will return their call as soon as possible.
Gamblers Online is provided by Turning Point in Victoria and is funded by an agreement between the Australian Government and all state and territory governments.
Gambling help online provides: 24/7 availability of chat and email counselling and support services, availability of professional counsellors with expertise in problem gambling and online services, integration with state based 24/7 telephone services and face to face counselling, provision of extensive website content, self help information and weblinks for additional support.
Responsible for the collection and enforcement of Court fines, fines imposed by traffic infringement notices and enforcement of certain monetary penalties imposed by the Magistrates Court and Supreme Court.
A service provided by the Department of Health & Human Services, for people who have been involved in a family violence incident and have been issued with a Police Family Violence Order.
They can provide information and advice about what a Police Family Violence Order means, how to prevent breaches and provide referrals to appropriate services.
The Foster and Kinship Carer’s Association of Tasmania (FKAT) is a member of the Australian Foster and Kinship Carers Partnership. They provide support and assistance for foster carers, kinship carers and people interested in becoming carers.
Services Provided by FKAT:
- Telephone support and referral service
- Regular newsletters
- Social Activities
- Annual conference
- Support during case planning
- Support during family conferences
- Advocacy and support for carers through the Foster Care Advocacy and Support Team (FAST)
We are a state wide service operating in the North, North West and South, we provide practical support, family violence education, advice and referral to support services for anyone experiencing family violence.
The program will provide practical support, advice and referral to support services for those women and children experiencing family violence through the following services:
- A website which will provide information around family violence and support services available
- Email support available to all members of the community
- Phone support
- Information packs
- One to one support from a case worker for those people experiencing multiple needs
The Elder Relationship Service is a counselling and mediation support service to assist older people and their families to:
- prevent or resolve family conflict;
- have difficult conversations;
- plan for the future (including medical, health, financial or living arrangements);
- resolve differences in ways that improve their relationships; and
- make decisions that protect the interests, rights and safety of families.
You can attend the service on your own, with your partner, as a family, or your children or parent(s) can come by themselves.
Attending the service is voluntary and confidential. The service is a not for profit community organisation and the services are subsidised by the Federal Government. They try to make the service as affordable as possible, fees are determined by the local organisation and are based on your income, they will advise of any fees payable upon the booking of the appointment.
The service is run by Relationships Australia.
Provides information, support and minor assistance for people experiencing financial difficulties. Whole of Tasmania service. This is not a crisis service. Services offered are free.
Financial Helpline 1800 007 007.
Baptcare is a purpose driven organisation focused on delivering the best of care to people of all ages, cultures, beliefs and circumstances. Through our social enterprise model, we deliver better outcomes for people in our community; combining the best commercial practice with a social heart.
Baptcare has more than 150 staff who work throughout Tasmania to deliver the best of care to people in Family and Children Services, Foster Care, Disability Services and Residential Aged Care.
Step Up is a Colony47 program for young people aged between 12-17 and their families aimed to address recurring violent behaviour by young people toward a family member or intimate partner. Where violent behaviour is toward a family member Step Up can support either or both the parent/carer and young person. The program provides one on one support and aims to assist young people to understand consequences of violent behaviour, strengthen family and personal relationships and utilise appropriate referral pathways to other specialist services. The program works to empower parents and provide them with tools and strategies to assist them in keeping all family members safe.
Service provided by Relationships Australia.
In Tasmania, the following services are provided:
- Reconnect program, providing services to youth in danger of homelessness in northern Tasmania.
- Aboriginal counselling and community work across northern Tasmania, including monthly outreach to Flinders and Cape Barren Island in Bass Strait.
- Community and relationship support to several rural communities across Tasmania.
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Hours: 9am-5pm Mon – Fri
Family Planning Tasmania provides sexual and reproductive health services through bulk billing clinics, school education programs, training and health promotion activities.
Opening hours: Monday – Friday 9am – 5pm.
Support & assistance for widows & children of service personnel, immediate financial assistance & moral support.
Hours: Monday to Friday, 7.30am – 3pm.