Considers and investigates complaints about Commonwealth Government departments and agencies including Australian Federal Police, Defence Force, Australian Taxation Office, Freedom of Information. Complaints can be made by phoning, writing, in person or online.
A division of Tasmania’s Department of Health and Human Services. Adoptions and Permanency Services provide adoption services to individuals in Tasmania considering placing their child for adoption and those interested in adopting either a local or overseas child.
Primarily an educational programme, however, there exists a programme where volunteers are teamed with a person wanting support and assistance with completing forms, writing letters, etc.
The ASB administers a national system of advertising self-regulation through the Advertising Standards Board and the Advertising Claims Board.
The Australian Health Practitioner’s Regulation Agency (AHPRA) is responsible for the registration and accreditation of 10 health professions across Australia. On behalf of the Boards the AHPRA manages investigations into the professional conduct, performance or health of registered health practitioners, except in NSW where it is done by the Health Care Complaints Commission.
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provide information and assistance to small businesses and family enterprises, including referral to dispute resolution services.
The ASBFEO information line is open from 8am to 8pm Monday to Friday and is closed on Australian National Public Holidays.
The Tasmanian Registry of Births, Deaths and Marriages is responsible for maintaining registers of births, deaths, marriages, deeds of relationship and adoptions that occur in Tasmania. Registering changes of name for people who were born or reside in Tasmania.
The functions of the Chiropractic Board of Australia include registering chiropractic practitioners and students; developing standards, codes and guidelines for the chiropractic profession; handling notifications, complaints, investigations and disciplinary hearings; assessing oversees practitioners who wish to practise in Australia; approving accreditation standards and accredited courses of study.
Commonwealth publications are now registered on the Australian Governmenment Information Management Office (AGIMO) website and can be ordered through the publications register on that website. Commonwealth legislation can be purchased through Canprint Communications.
Locally can be ordered and picked up from Print Applied Technology:
123 Collins Street, Hobart
Phone: 1800 030 940
The functions of the Dental Board of Australia include registering dentists, students, dental specialists, dental therapists, dental hygienists, oral health therapists and dental prosthesists; developing standards, codes and guidelines for the dental profession; handling notifications, complaints, investigations and disciplinary hearings; assessing oversees trained practitioners who wish to practise in Australia and approving accredititaiton standards and accredited course of study
The Australian Government established the Do Not Call Register in response to increasing concern about the growth in unsolicited telemarketing calls.
You can register your phone number on the Do Not Call Register Website to help prevent unsolicited telemarketing calls.
There are 3 ways to register telephone numbers on the Do Not Call Register :
- On the listed website (listed below)
- Contact the phone number listed below
- Download an application form from the website (listed below)
Enterprise Centres Tasmania is a network of free, not for profit community based organisations partly funded by the Tasmanian government.
Provides free and confidential business information, guidance and support services to existing and intending small business owners. consultants are members of the community with expertise in small business. Can assist with a wide range of business issues and refer clients to other sources of business support. Also conducts regular workshops covering a wide range of topics relevant to small business.
They operate across six regions of Tasmania and provide a mobile service to regional areas.
The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and cooperative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and co-operative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The classification board makes classification decisions for films, computer games and certain publications.
Also classifies material submitted from State and Federal Police within Australia, Australian Customs and Border Protection Service and the Australian Communications and Media Authority.
The board does not classify programs broadcast for TV, live performances and audio CDs.
Mailing address: Locked Bag 3, Haymarket, New South Wales 1240.
The Financial Ombudsman Service fairly and independently resolves disputes between consumers, including some small businesses and member financial service providers.
The independent dispute resolution processes cover financial services disputes including banking, credit loans, general insurance, life insurance, financial planning, investments, stock brokers, managed funds and pooled superannuation trusts. They also cover estate planning, estate management and trustee services.
This service is free for consumers.
The Tasmania State Office helps DFAT to maintain strong linkages with the community. They provide a range of services in support of our Portfolio Ministers and Parliamentary Secretary, and participate in international relations and trade with business, academia and NGOs.
Office hours: Monday to Friday, 8.30am – 5pm.
Counter hours: Monday to Friday, 9am – 12.30pm.
Australian Government Department responsible for the issue and renewal of Australian passports. Can assist with any query re: passports such as lost passports.
The Foreshore Association Inc. researches and promotes policy development, education and co-operation between members of the community in respect of the use of foreshore land and infrastructure in Tasmania, including land adjoining creeks, rivulets, rivers and lakes.
The Association is involved with issues surrounding boundaries of land adjoining foreshore, with Crown leases and licences, moorings and infrastructure on foreshore land such as jetties, boat houses, pontoons and slipways including those used for both recreational and commercial purposes.
Gamblers Online is provided by Turning Point in Victoria and is funded by an agreement between the Australian Government and all state and territory governments.
Gambling help online provides: 24/7 availability of chat and email counselling and support services, availability of professional counsellors with expertise in problem gambling and online services, integration with state based 24/7 telephone services and face to face counselling, provision of extensive website content, self help information and weblinks for additional support.
Receives, investigates & where necessary acts on complaints. Deals with human rights under Comonwealth legislation: Privacy Act 1988, Racial Discrimination Act 1975, Sex Discrimination Act 1992 & Disability Discrimination Act 1992.
Counter and General Enquiries: 9am – 5pm
National Information Service: 9am – 5pm (closed on Tuesdays between 1pm – 5pm)
IP Australia is the Australian Government agency that administers intellectual property (IP) rights and legislation relating to patents, trade marks, designs and plant breeder’s rights.
Available Monday to Friday, 9am – 5pm.
The Institute of chartered Accountants in Australia is the professional body representing chartered accountants in Australia. Deals with enquiries and complaints about accountants.
The Integrity Commission is an independent body established on 1st October 2010 by the Integrity Commission Act 2009.
The Integrity Commission works to improve the standard of conduct, propriety and ethics in Tasmania’s public sector.
The 3 primary objectives of the Integrity Commission are to:
- improve the standard of conduct, propriety and ethics in public authorities in Tasmania;
- enhance public confidence that misconduct by public officers will be appropriately investigated and dealt with;
- enhance the quality of and commitment to, ethical conduct by adopting strong, educative, preventative and advisory role.
Office hours are Monday – Friday, 9am to 4.30pm.