Telephone advice service provided by Hobart Community Legal Service for consumers covering problems related to debt, bankruptcy, credit cards, sales, mortgages, credit reporting, loans, credit contracts. Callers will be advised of their rights and options.
In appropriate circumstances callers will be referred to community groups. Callers are asked to leave a message on answering machine and an advocate will return their call as soon as possible.
The Board of Architects of Tasmania is a statutory authority established to administer the Architects Act 1929.
The Board can investigate complaints and discipline architects if they have acted unprofessionally or breached the Act.
AFSA is responsible for the administration and regulation of the personal insolvency system, proceeds of crime, trustee services and the administration of the Personal Property Securities Register (PPSR).
AFSA was formerly known as the Insolvency and Trustee Service Australia (ITSA).
The Australian Government established the Do Not Call Register in response to increasing concern about the growth in unsolicited telemarketing calls.
You can register your phone number on the Do Not Call Register Website to help prevent unsolicited telemarketing calls.
There are 3 ways to register telephone numbers on the Do Not Call Register :
- On the listed website (listed below)
- Contact the phone number listed below
- Download an application form from the website (listed below)
The Self Representation Service can assist unrepresented litigants with civil law proceedings in the Federal Court and Federal Circuit Court relating to Bankruptcy and Fair Work.
They are unable to provide assistance for family and criminal law matters.
They can provide free assistance to individuals who:
- are involved in, or are considering commencing legal proceedings in the Federal Court or Federal Circuit Court.
- Have a legal issue that they have expertise in.
- Are not represented.
- Are unable to afford private legal assistance.
- Are ineligible for Legal Aid.
Uniting Care’s Emergency Relief Service offers assistance in the form of supermarket gift cards, food parcels, nappies, blankets and budgeting referrals to other support services.
When funding is available, they can help with some utility costs.
Hours: Thursday 11am – 1pm.
Location: Uniting Church.
Uniting Care’s Emergency Relief Service offers assistance in the form of supermarket gift cards, food parcels, nappies, blankets and budgeting referrals to other support services.
When funding is available, they can help with some utility costs.
Hours: Wednesday 9.30am – 1pm.
Location: B Block (LINC)
Uniting Care’s Emergency Relief Service offers assistance in the form of supermarket gift cards, food parcels, nappies, blankets and budgeting referrals to other support services.
When funding is available, they can help with some utility costs.
Hours: Monday, Wednesday, Friday 9.30am – 1pm.
Uniting Care’s Emergency Relief Service offers assistance in the form of supermarket gift cards, food parcels, nappies, blankets and budgeting referrals to other support services.
When funding is available, they can help with some utility costs.
Hours: Monday, Thursday and Friday 10am – 1.30pm.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
An independent Government agency who provide information to consumers on debt and bankruptcy.
Operates Monday – Friday: 8.30am – 8pm.
Provides advice and information to the public and business operators on matters affecting the interests of consumers. Potential breaches of legislation administered by the Office are investigated.
Provides free of charge, independant dispute resolution services to members of participating credit unions. Assists credit unions and their members resolve disputes that have not been resolved through the credit union’s internal dispute resolution.
Address complaints to: Credit Union Dispute Manager, CUDRC, GPO Box 3, Melbourne, VIC, 3001
Independant federal statutory body responsible for the regulation of free-to-air, radio and television, pay TV, digital broadcasting and Internet content in Australia. Investigates complaints re: programs on television & radio and prohibited Internet content. Apart from Internet complaints, consumers will need to first lodge a written complaint to the relevant station before contacting ACMA.
CPA Australia is a self-regulatory professional association for accountants. It has a formal process which allows complaints about its members to be heard, evaluated and, where appropriate, disciplinary action to be taken. Will attempt to resolve any differences between clients and members. Unable to compensate for loss. Before CPA Australia will recevieve a written complaint, clients will need to attempt to resolve the complaint with the member first.
Responsible for the development of service delivery policy and provides access to social, health and other payments and services.
The Credit Ombudsman Service provides consumers and financial service providers with an accessible, independant and fair dispute resolution service. Free service to consumers.
A registered trustee can administer all administrations provided for by the Bankruptcy Act 1966.
In order to become a registered trustee a person must have the requisite experience, knowledge, abilities and qualifications.
Complaints and enquiries about the activities of real estate agents, copies of standard contracts, etc. If complaint is serious, the Institute will refer the matter to the Property Agents Board. Complainants can bypass the Institute and make a complaint directly to the Property Agents Board.
The Institute of chartered Accountants in Australia is the professional body representing chartered accountants in Australia. Deals with enquiries and complaints about accountants.
Formerly known as the Trade Practices Commission. Will provide information and assistance for consumers in relation to consumer protection and anti-competitive conduct (ie; price fixing). Will only deal with national disputes or disputes where there has been significant detriment to consumers. All minor disputes or State disputes will be referred on to the Office of Consumer Affairs.
FCA is the peak body for financial counsellors in Australia. Whilst FCA’s role is to support financial counsellors, it will advocate on behalf of clients of financial counsellors for a fairer marketplace that will prevent financial problems in the first place.
By ringing this number you can speak to a financial counsellor, this number will automatically switch through to the service in the State or Territory closest to you.
Opening hours are : 9.30am – 4.30pm.
National register enables consumers and businesses to register their security interests and check used goods for security interests registered against those goods.
The Australian Financial Security Authority (AFSA) is responsible for administering the register.
Provides information, support and minor assistance for people experiencing financial difficulties. Whole of Tasmania service. This is not a crisis service. Services offered are free.
Financial Helpline 1800 007 007.
Provides free legal advice to individal consumers throughout Australia on issues concerning insurance. Particularly home and contents insurance, consumer credit, life insurance, income protection, superannuation related insurance, travel insurance, motor vehicle insurance, debts to insurance companies. Part of the Consumer Credit Legal Centre NSW.
Gamblers Online is provided by Turning Point in Victoria and is funded by an agreement between the Australian Government and all state and territory governments.
Gambling help online provides: 24/7 availability of chat and email counselling and support services, availability of professional counsellors with expertise in problem gambling and online services, integration with state based 24/7 telephone services and face to face counselling, provision of extensive website content, self help information and weblinks for additional support.
The Association for Data-driven Marketing and Advertising (ADMA) is the principal industry body for data-driven marketing and advertising. ADMA is the ultimate authority and go-to resource for effective and creative data-driven marketing across all channels and platforms, providing insight, ideas and innovation for today’s marketing industry. As such, we require them to adhere to high standards of conduct. It’s their aim to provide services and products that add value to your life and wellbeing. However, we also require our Members to respect your privacy, and allow consumers to register to stop receiving addressed and unsolicited mail from them. That’s why ADMA facilitates a Do Not Mail register on behalf of our members. Consumers can put their name on the Do Not Mail Register to register a residential address and stop receiving addressed and unsolicited mail from ADMA Members.
Find out more: https://www.adma.com.au/do-not-mail
ADMA’s Do Not Mail Service is also available to businesses committed to quality one-to-one marketing and customer satisfaction and wanting to improve response rates, reduce complaints and save costs.
This service is open to all business, whether they are member or non-members.
Find out more: https://www.adma.com.au/opt-out-mail-register
Website run by ASIC which provides free, independent guidance for consumers and investors in relation to a wide range of financial matters.
The OAIC has three primary functions:
- Privacy functions, conferred by the Privacy Act 1988 and other laws.
- Freedom of Information functions, in particular, oversight of the operation of the Freedom of Information Act 1982 and review of decisions made by agencies and ministers under that Act.
- Government Information Policy functions, conferred on the Australian Information Commissioner under the Australian Information Commissioner Act 2010.
