The Elder Relationship Service is a counselling and mediation support service to assist older people and their families to:
- prevent or resolve family conflict;
- have difficult conversations;
- plan for the future (including medical, health, financial or living arrangements);
- resolve differences in ways that improve their relationships; and
- make decisions that protect the interests, rights and safety of families.
You can attend the service on your own, with your partner, as a family, or your children or parent(s) can come by themselves.
Attending the service is voluntary and confidential. The service is a not for profit community organisation and the services are subsidised by the Federal Government. They try to make the service as affordable as possible, fees are determined by the local organisation and are based on your income, they will advise of any fees payable upon the booking of the appointment.
The service is run by Relationships Australia.
National sexual assault, domestic family violence counselling service.
Qualified and experienced counsellors provide information and referral to support services. Offers telephone and online counselling.
Provides advice, information and advocacy to older people and people with disabilities. Service is free, independent, confidential and Statewide.
Provides advice, information and advocacy to older people and people with disabilities. Service is free, independent, confidential and Statewide.
State govt service, provides assessment, info, advice & assistance to older people to help them make choices re: aged care services, to enable them to stay within their home or to facilitate move to a nursing home either permanently or on a respite basis. Services whole of Tasmania.
State govt service, provides assessment, info, advice & assistance to older people to help them make choices re: aged care services, to enable them to stay within their home or to facilitate move to a nursing home either permanently or on a respite basis. Services whole of Tasmania.
State govt service, provides assessment, info, advice & assistance to older people to help them make choices re: aged care services, to enable them to stay within their home or to facilitate move to a nursing home either permanently or on a respite basis. Services whole of Tasmania.
The Office of Aged Care Quality and Compliance was established to provide a focus on the quality improvement of care and services to care recipients in Australian subsidised aged care services.
Provides free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints about airline services. Participating airlines are: Jetstar, Qantas, Rex, Tigerair and Virgin Australia. Before lodging a complaint the consumer must try to resolve the complaint with the relevant airline first, as well as meeting other eligibility criteria. Complaints must be lodged online. Complaints will not be accepted by phone or in person.
Aldersgate Village Community is a spacious aged care residential complex for 66 residents, located at Newnham, overlooking the Tamar River.
Provider of Auslan interpreters.
The Australian Childhood Foundation provide counselling to children and young people who have been affected by family violence.
Children and young people can access this service if they:
- are 17 years of age or younger
- have been affected by family violence at home
- are not in foster car or kinship care
- have a parent, carer or significant adult who can support them through counselling
- are not currently involved in another similar counselling service
Baptcare is a purpose driven organisation focused on delivering the best of care to people of all ages, cultures, beliefs and circumstances. Through our social enterprise model, we deliver better outcomes for people in our community; combining the best commercial practice with a social heart.
Baptcare has more than 150 staff who work throughout Tasmania to deliver the best of care to people in Family and Children Services, Foster Care, Disability Services and Residential Aged Care.
Baptcare is a purpose driven organisation focused on delivering the best of care to people of all ages, cultures, beliefs and circumstances. Through our social enterprise model, we deliver better outcomes for people in our community; combining the best commercial practice with a social heart.
Baptcare has more than 150 staff who work throughout Tasmania to deliver the best of care to people in Family and Children Services, Foster Care, Disability Services and Residential Aged Care.
Aged care facility administered by the Salvation Army. Caters for people who require low level residential care.
Information and support, education and training, counselling and peer support for carers of people with a disability, frail, aged or with chronic illness.
Information and support, education and training, counselling and peer support for carers of people with a disability, frail, aged or with chronic illness.
Information and support, education and training, counselling and peer support for carers of people with a disability, frail, aged or with chronic illness.
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Mediation services provided on the North West Coast only.
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Responsible for the development of service delivery policy and provides access to social, health and other payments and services.
A service providing safe and positive contact arrangements for children whose parents are separated.
The Children’s Contact Service makes it possible for contact arrangements to take place with minimum stress both for children and their parents. It can also help with establishing a relationship between child and parent when there has been a period of limited or no contact.
The services that are provided include:
- planning, negotiation and setting up of contact arrangements
- facilitated changeover to enable the child to be transferred smoothly from one parent to the other at contact times
- supervised contact visits to enable child and visiting parent to enjoy quality time together
- separate appointments for both parents
- privacy and confidentiality
- an established children’s centre with toys, games and equipment
- practical, sensible security including separate entrances and exits for each parents wherever possible.
Advantages of using the service include:
- contact can be made using an independent third party
- parents do not have to deal directly with each other
- it provides a relaxed, safe and neutral environment for children and parents
- both parents can feel they are doing the best for their child.
Costs involved:
- Intake – free
- Supervised Visits and Changeovers – a fee is payable by both parties. Reduced rates are available for concession card holders.
Children’s contact services are located in Hobart, Launceston, Devonport and Burnie.
Community Based Support, or “CBS” as we are more commonly known, is a Tasmanian not-for-profit organisation that has been supporting people to remain living independently at home for over 30 years.
CBS provides a wide range of support services across the state of Tasmania to people who are frail aged, people with disability and unpaid carers. Services include Home Care Packages and Commonwealth Home Support Program services for older people, NDIS and Home and Community Care services for people with disability, Carer Support services for unpaid carers, and a range of other services that assist people to stay living at home for longer.
We live by the philosophy of ‘assisting with’ rather than ‘doing for’ people, knowing that most people want to be in control of their own lives and want to be as independent as possible. We strongly believe in the principles of wellness and reablement and work with individuals to achieve their goals in life. We want you to live the best life possible and we are here to help you do exactly that.
Offers a service for the frail aged, younger people with disabilities and their carers with complex and/or high service needs, who require a case manager to assist them with access and/or co-ordinate the care that they need.
COTA TAS is the peak body for older people, championing the rights of older Tasmanians particularly the vulnerable and disadvantaged.
Dads in Distress (DIDs) offers peer support that aims to provide help and hope for separated dads and their families. Callers can talk with someone who has personally experienced separation.
Their services include:
- Telephone helpline
- Support groups
- One on one support
- Referrals
- Website resources
All services are confidential and free (some groups though may require a gold coin donation to cover cost of room hire).
Telephone helpline is open Monday to Friday 9am – 5pm.
Deaf Australia is the national peak advocacy and information organisation in Australia for deaf people who are bilingual (using both English and Auslan).
They advise government, industry and service providers about the needs and views of deaf people and work to improve deaf people’s access in a range of areas.
