The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and co-operative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provide information and assistance to small businesses and family enterprises, including referral to dispute resolution services.
The ASBFEO information line is open from 8am to 8pm Monday to Friday and is closed on Australian National Public Holidays.
Enquiries for all Commonwealth employees including Defence Forces.
Considers and investigates complaints about Commonwealth Government departments and agencies including Australian Federal Police, Defence Force, Australian Taxation Office, Freedom of Information. Complaints can be made by phoning, writing, in person or online.
Phone this number to:
Understand your obligations under the Employer Sanctions Legislation
Discuss your VEVO registration requirements
Enterprise Centres Tasmania is a network of free, not for profit community based organisations partly funded by the Tasmanian government.
Provides free and confidential business information, guidance and support services to existing and intending small business owners. consultants are members of the community with expertise in small business. Can assist with a wide range of business issues and refer clients to other sources of business support. Also conducts regular workshops covering a wide range of topics relevant to small business.
They operate across six regions of Tasmania and provide a mobile service to regional areas.
National workplace relations tribunal. It is an independant body with the power to carry out a range of functions relating to the safety net of minimum wages and employment conditions; enterprise bargaining; industrial action; dispute resolution; termination of employement and other workplace matters.
The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and cooperative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The Financial Ombudsman Service fairly and independently resolves disputes between consumers, including some small businesses and member financial service providers.
The independent dispute resolution processes cover financial services disputes including banking, credit loans, general insurance, life insurance, financial planning, investments, stock brokers, managed funds and pooled superannuation trusts. They also cover estate planning, estate management and trustee services.
This service is free for consumers.
GetYes solutions offer mediation, specializing in the workplace, workers compensation disputes, community, health and aged care sectors, commercial and boundary fence disputes.
HACSU represents members working in Tasmania’s Health and Community service sectors.
Receives, investigates & where necessary acts on complaints. Deals with human rights under Comonwealth legislation: Privacy Act 1988, Racial Discrimination Act 1975, Sex Discrimination Act 1992 & Disability Discrimination Act 1992.
Office Hours:
Counter and General Enquiries: 9am – 5pm
National Information Service: 9am – 5pm (closed on Tuesdays between 1pm – 5pm)
IP Australia is the Australian Government agency that administers intellectual property (IP) rights and legislation relating to patents, trade marks, designs and plant breeder’s rights.
Available Monday to Friday, 9am – 5pm.
An employment rights legal centre which operates out of Victoria and provides assistance to Victorian, Queensland and Tasmanian workers about their rights at work. Their functions include free confidential telephone information and referral services.
This service is available Monday to Friday 9:00am to 5:00pm and on Wednesdays 9:00am to 8:30pm. Access to interpreters can also be arranged.
The telephone consultants provide practical assistance and will explain legal options and information about other agencies that can also provide assistance. The telephone consultants can speak directly with callers about issues such as:
- Unfair dismissal
- Unlawful dismissal and general protections
- Unfair work practices
- Unpaid wages, superannuation and other entitlements
- Workplace bullying and violence
- Sexual harrassment
- Maternity leave
- Discrimination in the workplace
- Enterprise agreements, awards and employment contracts
Investigates complaints made about administrative actions of Tasmania Government Departments, most statutory authorities & Local Government.
The Postal Industry Ombudsman (PIO) is an independent body that investigates complaints about the postal and courier industry. The PIO can investigate complaints about Australia Post, or about any other postal or courier operators that register with the scheme.
The Private health Insurance Ombudsman (PHIO) provides an independant service to help consumers deal with health insurance problems and enquiries. Complaints may be lodged by health fund members, hospitals or day procedure centres, medical or some dental practitioners, health funds or people acting on behalf of any of these people or organisations. Individual complainants are encouraged to contact their health fund in the first instance.
Workplace Relations consultants. Represents interests of employers. Assists with unfair dismissals, enterprise agreements, workplace training, employment contracts and other workplace issues.
Workplace Relations consultants. Represents interests of employers. Assists with unfair dismissals, enterprise agreements, workplace training, employment contracts and other workplace issues.
The Self Representation Service can assist unrepresented litigants with civil law proceedings in the Federal Court and Federal Circuit Court relating to Bankruptcy and Fair Work.
They are unable to provide assistance for family and criminal law matters.
They can provide free assistance to individuals who:
- are involved in, or are considering commencing legal proceedings in the Federal Court or Federal Circuit Court.
- Have a legal issue that they have expertise in.
- Are not represented.
- Are unable to afford private legal assistance.
- Are ineligible for Legal Aid.
Provides a referral service to unions where the relevant award is known.
Can assist with general enquiries about the Workers’ Rehabilitation and Compensation Act 1988.
Assists workers with the workers’ compensation process in Tasmania. Free service which provides information, telephone advice, assistance and case management on workers’ compensation matters. It also supports claimants under the Asbestos Related Disease Compensation Scheme.
Aims to improve safety, health and rehabilitation in the workplace, and to reduce death, injury and disease; target high consequence activities; be a responsive regulator; engage with the community and to ensure better return to work.
Youth Futures is a non profit organisation that offers a number of services specifically aimed at young people. However, many of their programs are not age dependant.
Accommodation – Core service offering accommodation for young men who are homeless or at immediate risk of becoming homeless.
Employment – Another core program offering Employment services, similar to those offered at Job Network.
RTO – Youth Futures has become a Registered Training Office, meaning they can deliver nationally accredited units and qualifications. Currently focused on Construction/Manufacturing and Agricultural Skills. They also offer some generic training such as First Aid and OH&S.
The Castle – Ties in with training where participants can gain Manufacturing and Construction skills and is also a micro-housing development project aiming to create and provide micro-dwellings for youth at risk of homelessness.
