The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and co-operative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
Investigates & conciliates complaints of discrimination and breaches of human rights against the Commonwealth under the following acts: Australian Human Rights Commission Act 1986, Racial Discrimination Act 1975, Sex Discrimination Act 1984, Disability Discrimination Act 1992 and Age Discrimination Act 2004
Office Hours:
National Information Service: 10-4pm
A national organisation which provides information and support for retailers.
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provide information and assistance to small businesses and family enterprises, including referral to dispute resolution services.
The ASBFEO information line is open from 8am to 8pm Monday to Friday and is closed on Australian National Public Holidays.
Enquiries for all Commonwealth employees including Defence Forces. 8:30am to 5:00pm
The Office of the Commonwealth Ombudsman safeguards the community in its dealings with the Australian Government. We also have oversight of some private sector organisations.
If an Australian Government agency has treated you unfairly or unreasonably, we can help you find a solution. Our service is free and we are independent.
We make sure the actions of agencies are fair and responsible by:
- handling complaints
- conducting investigations
- performing audits and inspections
- encouraging good administration.
We have the following specialist roles:
- Private Health Insurance
- Overseas Students
- VET Student Loans
- the Postal Industry
- the Defence Force
- Immigration
- Law Enforcement
- the Australian Capital Territory Ombudsman
We are also responsible for:
- oversight of the Commonwealth Public Interest Disclosure scheme
- inspection and monitoring of certain covert and intrusive powers by police and other law enforcement agencies.
Phone this number to:
Understand your obligations under the Employer Sanctions Legislation
Discuss your VEVO registration requirements
Enterprise Centres Tasmania is a statewide network of business advisors funded by the Tasmanian government
The service provides up to five hours of free and confidential business information, guidance and support services to existing and intending small business owners Business advisors are members of the community with expertise in small business, can assist with a wide range of business issues and refer clients to other sources of business support.
For referral to an Enterprise Centre, contact Business Tasmania on 1800 440 026 or email ask@business.tas.gov.au
National workplace relations tribunal. It is an independant body with the power to carry out a range of functions relating to the safety net of minimum wages and employment conditions; enterprise bargaining; industrial action; dispute resolution; termination of employement and other workplace matters.
The role of the Fair Work Ombudsman is to work with employees, employers, contractors and the community to promote harmonious, productive and cooperative workplaces. The Fair Work Ombudsman will investigate workplace complaints and enforce compliance with Australia’s workplace laws.
The Financial Ombudsman Service fairly and independently resolves disputes between consumers, including some small businesses and member financial service providers.
The independent dispute resolution processes cover financial services disputes including banking, credit loans, general insurance, life insurance, financial planning, investments, stock brokers, managed funds and pooled superannuation trusts. They also cover estate planning, estate management and trustee services.
This service is free for consumers.
GetYes solutions offer mediation, specializing in the workplace, workers compensation disputes, community, health and aged care sectors, commercial and boundary fence disputes.
HACSU represents members working in Tasmania’s Health and Community service sectors.
IP Australia is the Australian Government agency that administers intellectual property (IP) rights and legislation relating to patents, trade marks, designs and plant breeder’s rights.
Available Monday to Friday, 9am – 5pm.
Investigates complaints made about administrative actions of Tasmania Government Departments, most statutory authorities & Local Government.
The Postal Industry Ombudsman (PIO) is an independent body that investigates complaints about the postal and courier industry. The PIO can investigate complaints about Australia Post, or about any other postal or courier operators that register with the scheme.
Online complaints form – https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=oco-complaint-form
The Commonwealth Ombudsman provides an independent and impartial service, protecting the interests of private health insurance consumers. The Ombudsman can take complaints from health fund members, health funds, hospitals and medical practitioners. Complainants should try to resolve their complaint directly with their private health insurer before contacting the Office of the Commonwealth Ombudsman.
The Self Representation Service can assist unrepresented litigants with civil law proceedings in the Federal Court and Federal Circuit Court relating to Bankruptcy and Fair Work.
They are unable to provide assistance for family and criminal law matters.
They can provide free assistance to individuals who:
- are involved in, or are considering commencing legal proceedings in the Federal Court or Federal Circuit Court.
- Have a legal issue that they have expertise in.
- Are not represented.
- Are unable to afford private legal assistance.
- Are ineligible for Legal Aid.
Provides a referral service to unions where the relevant award is known.
Can assist with general enquiries about the Workers’ Rehabilitation and Compensation Act 1988.
Assists workers with the workers’ compensation process in Tasmania. Free service which provides information, telephone advice, assistance and case management on workers’ compensation matters. It also supports claimants under the Asbestos Related Disease Compensation Scheme.
Aims to improve safety, health and rehabilitation in the workplace, and to reduce death, injury and disease; target high consequence activities; be a responsive regulator; engage with the community and to ensure better return to work.
Youth Futures is a non profit organisation that offers a number of services specifically aimed at young people. However, many of their programs are not age dependant.
Accommodation – Core service offering accommodation for young men who are homeless or at immediate risk of becoming homeless.
Employment – Another core program offering Employment services, similar to those offered at Job Network.
RTO – Youth Futures has become a Registered Training Office, meaning they can deliver nationally accredited units and qualifications. Currently focused on Construction/Manufacturing and Agricultural Skills. They also offer some generic training such as First Aid and OH&S.
The Castle – Ties in with training where participants can gain Manufacturing and Construction skills and is also a micro-housing development project aiming to create and provide micro-dwellings for youth at risk of homelessness.
