Provides free legal advice to individal consumers throughout Australia on issues concerning insurance. Particularly home and contents insurance, consumer credit, life insurance, income protection, superannuation related insurance, travel insurance, motor vehicle insurance, debts to insurance companies. Part of the Consumer Credit Legal Centre NSW.
The ASB administers a national system of advertising self-regulation through the Advertising Standards Board and the Advertising Claims Board.
National community legal centre which provides free initial legal advice and assistance to artists, arts organisations in all sectors of the cultural community. For ongoing advice and assistance artists and organisations can subscribe. Standard form contracts provided for a fee.
If seeking legal advice it is preferable to use thier online legal query form. Requests for legal advice are answered in the order they are first received. Priority is not given to phone messages.
Aurora energy Pty Ltd is Tasmania’s electricity distribution and retail company.
Independant federal statutory body responsible for the regulation of free-to-air, radio and television, pay TV, digital broadcasting and Internet content in Australia. Investigates complaints re: programs on television & radio and prohibited Internet content. Apart from Internet complaints, consumers will need to first lodge a written complaint to the relevant station before contacting ACMA.
Formerly known as the Trade Practices Commission. Will provide information and assistance for consumers in relation to consumer protection and anti-competitive conduct (ie; price fixing). Will only deal with national disputes or disputes where there has been significant detriment to consumers. All minor disputes or State disputes will be referred on to the Office of Consumer Affairs.
The ADMA is Australia’s principal body for information based marketing. ADMA is able to assist consumers with complaints they may have re: mail, catalogue, telephone or Internet marketing by companies that are ADMA members as well as the billing and collection procedures for these goods.
The Australian Federation of Travel Agents (AFTA) is the peak body for Australia’s travel agents and represents the majority of travel agents in Australia.
AFSA is responsible for the administration and regulation of the personal insolvency system, proceeds of crime, trustee services and the administration of the Personal Property Securities Register (PPSR).
AFSA was formerly known as the Insolvency and Trustee Service Australia (ITSA).
The Australian Press Council is the self-regulatory body of the print media. Receives complaints re: articles or editorial content in newspapers & magazines and related media outlets. Does not accept complaints regarding advertisements.
A national organisation which provides information and support for retailers.
Information & assistance re: all aspects of corporate law. Consumers now able to conduct company searches via internet, enabling direct access to ASIC’s database.
The Hobart office hosts a kiosk for lodging online and provides a secure lodgement box for documents to be sent to the Traralgon Office for processing.
The Board of Architects of Tasmania is a statutory authority established to administer the Architects Act 1929.
The Board can investigate complaints and discipline architects if they have acted unprofessionally or breached the Act.
Assists consumers to resolve domestic building disputes. Investigates building issues, particularly if these relate to the quality of the building work and consumer complaints about domestic building work. Will assist parties reach a mutually agreeable solution. The Building Officer will visit the site to examine the work in question and will also identify and report on any breaches of consumer affairs and fair trading legislation.
A division of the Office of Consumer Affairs and Fair Trading. Provides information and assistance with business name searches, registering business names, registering an association, obtaining security licences. Also provides information and services associated with the administration of different pieces of legislation.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Emergency payments, advances on allowances & pensions for people who have been recipients for at least 3 mths. One off crisis payments equivalent to 2 weeks benefits for women who have fled home due to domestic violence. Paid immediately on the day or within 2 days if paid into an account. Callers should ask for one of the social workers.
Division within the Tasmanian Department of Health and Human Services which holds the statutory responsibility for intervening legally to protect child from abuse and neglect by their parents or other carers. Any suspected circumstances of child abuse can be reported.
The CFMHS provides community and inpatient mental health assessment, treatment and case management for offenders, or people at risk of offending, who have a mental health disorder. Potential clients need to be referred for assessment. CFMHS has a Court Liaison Officer who provide assistance to people who have mental health problems and have to go to Court.
The CFMHS provides community and inpatient mental health assessment, treatment and case management for offenders, or people at risk of offending, who have a mental health disorder. Potential clients need to be referred for assessment. CFMHS has a Court Liaison Officer who provide assistance to people who have mental health problems and have to go to Court.
Provides advice and information to the public and business operators on matters affecting the interests of consumers. Potential breaches of legislation administered by the Office are investigated.
Telephone advice service provided by Hobart Community Legal Service for consumers covering problems related to debt, bankruptcy, credit cards, sales, mortgages, credit reporting, loans, credit contracts. Callers will be advised of their rights and options.
In appropriate circumstances callers will be referred to community groups. Callers are asked to leave a message on answering machine and an advocate will return their call as soon as possible.
Free service for adult & child victims of family violence through the Safe at Home program. Court Support Officers are available to provide support to adult and child victims of family violence, including referral to appropriate counselling and other services and guide them through the justice system during and after court appearances.
