Positive Solutions provides services in:
- Mediation – neighbourhood, workplace, community;
- Family Dispute Resolution (FDR);
- EAP Counselling;
- General and Family Counselling, including step families.
Cost based on the client’s individual gross income. Can be referred from Legal Aid Commission of Tasmania on fee for service basis.
Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic.
Lifeline’s 13 11 14 crisis line continues to be available for those with significant and ongoing mental health issues, including those having suicidal thoughts.
The new line will deal with the many issues around what is called psychological stress.
The Mental Health Council of Tasmania stresses that psychological distress is not a mental illness. It is a normal human response to a situation that is frightening, confusing or upsetting.
Research studies indicate that most people will experience some level of psychological distress during a pandemic. For most people this will ease over time and does not lead to mental illness.
Being in ‘psychological distress’ means that a person feels unhappy, anxious, worried, angry, sad, scared or grief-stricken.
For many Tasmanians 1800 98 44 34 – A Tasmanian lifeline is a service they might never have contemplated having to access in normal times.
These are not normal times. Many Tasmanians experiencing stress, anxiety, worry, fear and a sense of helplessness because of the pandemic are strongly encouraged to seek assistance by calling this new Lifeline Tasmania service.
The new Lifeline Tasmania service will provide information on the resources available to support those impacted by the unprecedented changes in the way Tasmanians go about their daily lives, including social isolation, loss of employment, the impact on mental health, the financial challenges and, in the case of health professionals, working in a high-risk environment.
The new phone line will offer three types of support:
Call in: Tasmanians will receive psychosocial support from a trained support worker to discuss concerns and be redirected where appropriate to a referral service.
Call out: Contact socially isolated older Tasmanians identified through existing services, family and friends who are concerned or by other health professionals.
Reach out: Through partnership with those industries significantly impacted, such as tourism, hospitality, retail identify at-risk members and reach out for psychosocial support, counselling or employee assistance programs.
The service will be staffed from 8am to 8pm, seven days a week
Established by the Tasmanian State Government to provide support for people who experienced abuse in State care when they were children. The Service aims to assist people to overcome the impacts of the abuse and improve their life circumstances.
Provides free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints about airline services. Participating airlines are: Jetstar, Qantas, Rex, Tigerair and Virgin Australia. Before lodging a complaint the consumer must try to resolve the complaint with the relevant airline first, as well as meeting other eligibility criteria. Complaints must be lodged online. Complaints will not be accepted by phone or in person.
This is a State government service operating from the Department of Health and Human Services. The Alcohol and Drug Service is a key provider of specialist services for Tasmanians who are affected by alcohol and drug use. The service aims to ensure that people affected by alcohol, tobacco and other drug use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice.
Operates Monday – Friday 9 a.m – 5 p.m
A 24 hour drug and alcohol information service can be accessed for free by calling 1800 811 994.
This is a State government service operating from the Department of Health and Human Services. The Alcohol and Drug Service is a key provider of specialist services for Tasmanians who are affected by alcohol and drug use. The service aims to ensure that people affected by alcohol, tobacco and other drug use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice.
Operates Monday – Friday 9 a.m – 5 p.m
A 24 hour drug and alcohol information service can be accessed for free by calling 1800 811 994.
This is a State government service operating from the Department of Health and Human Services. The Alcohol and Drug Service is a key provider of specialist services for Tasmanians who are affected by alcohol and drug use. The service aims to ensure that people affected by alcohol, tobacco and other drug use have access to appropriate, timely, effective and quality treatment services, support and interventions which are based on contemporary best practice.
Operates Monday – Friday 9 a.m – 5 p.m
A 24 hour drug and alcohol information service can be accessed for free by calling 1800 811 994.
Anglicare provides a number of services to support people with a mental illness and their families and carers.
Anglicare provides a number of services to support people.
Provides information, support and counselling about relationships and parenting, adolescent mediation and family therapy, financial and gambling counselling, mens issues, marriage and relationships education.
Some services are available online through e-counselling so that no matter where client lives, they have the opportunity to access a trained counsellor.
Anglicare provides a number of services to support people.
Anglicare provides a number of services to support people with a mental illness and their families and carers.
Anglicare provides a number of services to support people.
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Mediation services provided on the North West Coast only.
Hours: 9am-5pm Mon – Fri
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Hours: 9AM – 5PM Tue-Fri
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Hours: 9am-5pm Mon – Fri
Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Hours: Open ⋅ 9am – 5pm Mon-Fri
Offers free and confidential services to men, women and children who have been affected by sexual assault or rape at sometime in their lives, be they victims, survivors, family or other support people.
Services include:
Counselling, support with legal processes, referral to other appropriate services, advocacy, community education, support to other professionals.
Services the West and North West coast.
CLS is a not for profit organisation that seeks to reduce the impact and incidence of suicide in the community through confidential counselling, early identification and intervention. Also provides suicide intervention training and workplace training on issues such as conflict resolution, assertiveness training, bullying and harassment and elder abuse.
Community Based Support, or “CBS” as we are more commonly known, is a Tasmanian not-for-profit organisation that has been supporting people to remain living independently at home for over 30 years.
CBS provides a wide range of support services across the state of Tasmania to people who are frail aged, people with disability and unpaid carers. Services include Home Care Packages and Commonwealth Home Support Program services for older people, NDIS and Home and Community Care services for people with disability, Carer Support services for unpaid carers, and a range of other services that assist people to stay living at home for longer.
We live by the philosophy of ‘assisting with’ rather than ‘doing for’ people, knowing that most people want to be in control of their own lives and want to be as independent as possible. We strongly believe in the principles of wellness and reablement and work with individuals to achieve their goals in life. We want you to live the best life possible and we are here to help you do exactly that.
A dedicated organisation committed to the support of Practitioners and organisations engaged in the emotional welfare and mental well being of people from Tasmania, Australia and Internationally.
Free service for adult & child victims of family violence through the Safe at Home program. Court Support Officers are available to provide support to adult and child victims of family violence, including referral to appropriate counselling and other services and guide them through the justice system during and after court appearances.
Free service for adult & child victims of family violence through the Safe at Home program. Court Support Officers are available to provide support to adult and child victims of family violence, including referral to appropriate counselling and other services and guide them through the justice system during and after court appearances.
Free service for adult & child victims of family violence through the Safe at Home program. Court Support Officers are available to provide support to adult and child victims of family violence, including referral to appropriate counselling and other services and guide them through the justice system during and after court appearances.
The Elder Relationship Service is a counselling and mediation support service to assist older people and their families to:
- prevent or resolve family conflict;
- have difficult conversations;
- plan for the future (including medical, health, financial or living arrangements);
- resolve differences in ways that improve their relationships; and
- make decisions that protect the interests, rights and safety of families.
You can attend the service on your own, with your partner, as a family, or your children or parent(s) can come by themselves.
Attending the service is voluntary and confidential. The service is a not for profit community organisation and the services are subsidised by the Federal Government. They try to make the service as affordable as possible, fees are determined by the local organisation and are based on your income, they will advise of any fees payable upon the booking of the appointment.
The service is run by Relationships Australia.
Engender Equality is a State-wide non-profit organisation that provides free and confidential counselling and support for people who are currently experiencing or have experienced family violence or abuse. We also provide training to workplaces and groups on family violence and gender.
Services Include:
Individual Counselling and Support, Support Groups, Information & Resources, Referral to other services
Engender Equality is funded by the Crown through the Tasmanian Government’s Safe Home, Families Communities: Tasmania’s Family Violence Action Plan 2015-2020
This is a National telephone service established to assist people from families affected by separation or relationship issues. Provides information and advice, particularly about parenting arrangements after separation.
Provides assistance and counselling services to separated couples in relation to children’s issues. They provide Family Dispute Resolution to help parents resolve conflict and develop workable arrangements (including parenting plans) for their children.
The Centre does not provide legal advice.
The Centre has a direct link to the Family Relationships Advice Line and Centrelink.
Opening hours Monday – Friday 9am -5pm
Department of Health and Human Services Family Violence Counselling and Support Service offers professional and specialised services to assist children, young people and adults affected by family violence. This service is part of the safe at home initiative (http://www.safeathome.tas.gov.au/).
Part of the Safe At Home iniative. This is a 24 hour, 7 day service. The Victim Safety Response Team (VSRT) work with victims of family violence undertaking follow up work from police, frequently carrying out safety audits and safety plans. Calls requiring an immediate response will have a police intervention team dispatched. Those calls not requiring an immediate ‘safety’ response will be referred to appropriate counselling, support and referral services.
