POSTAL INDUSTRY OMBUDSMAN

GPO Box 442 Canberra ACT
1300 362 0721300 362 072
(02) 6276 0123

The Postal Industry Ombudsman (PIO) is an independent body that investigates complaints about the postal and courier industry. The PIO can investigate complaints about Australia Post, or about any other postal or courier operators that register with the scheme.

Online complaints form – https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=oco-complaint-form

Region
Australia