The Private health Insurance Ombudsman (PHIO) provides an independant service to help consumers deal with health insurance problems and enquiries. Complaints may be lodged by health fund members, hospitals or day procedure centres, medical or some dental practitioners, health funds or people acting on behalf of any of these people or organisations. Individual complainants are encouraged to contact their health fund in the first instance.
The ASB administers a national system of advertising self-regulation through the Advertising Standards Board and the Advertising Claims Board.
Provides information, education, counselling, referrals for people affected by dementia, their family and caregivers. Provides a Dementia & Memory Community Centre which offers a range of services to the general public, including those with memory loss, their carer’s, family and friends.
Provides information, education, counselling, referrals for people affected by dementia, their family and caregivers. Provides a Dementia & Memory Community Centre which offers a range of services to the general public, including those with memory loss, their carer’s, family and friends.
Provides information, education, counselling, referral for people affected by dementia, their family and caregivers. Provides a Dementia & Memory Community Centre which offers a range of services to the general public, including those with memory loss, their carer’s, family and friends.
Provides information, education, counselling, referrals for people affected by dementia, their family and caregivers. Provides a Dementia & Memory Community Centre which offers a range of services to the general public, including those with memory loss, their carer’s, family and friends.
The Helpline is available for people with dementia, their carers, families and friends, as well as people concerned about memory loss. It is also used by health professionals, service providers, community organisations and students.
If you need an interpreter or advocate, the Helpline can provide access and referral to an appropriate service.
Users who are deaf or have a hearing or speech impairment can phone the National Relay Service on 13 36 77.
Aurora energy Pty Ltd is Tasmania’s electricity distribution and retail company.
Independant federal statutory body responsible for the regulation of free-to-air, radio and television, pay TV, digital broadcasting and Internet content in Australia. Investigates complaints re: programs on television & radio and prohibited Internet content. Apart from Internet complaints, consumers will need to first lodge a written complaint to the relevant station before contacting ACMA.
Formerly known as the Trade Practices Commission. Will provide information and assistance for consumers in relation to consumer protection and anti-competitive conduct (ie; price fixing). Will only deal with national disputes or disputes where there has been significant detriment to consumers. All minor disputes or State disputes will be referred on to the Office of Consumer Affairs.
The ADMA is Australia’s principal body for information based marketing. ADMA is able to assist consumers with complaints they may have re: mail, catalogue, telephone or Internet marketing by companies that are ADMA members as well as the billing and collection procedures for these goods.
The Australian Federation of Travel Agents (AFTA) is the peak body for Australia’s travel agents and represents the majority of travel agents in Australia.
AFSA is responsible for the administration and regulation of the personal insolvency system, proceeds of crime, trustee services and the administration of the Personal Property Securities Register (PPSR).
AFSA was formerly known as the Insolvency and Trustee Service Australia (ITSA).
The Australian Press Council is the self-regulatory body of the print media. Receives complaints re: articles or editorial content in newspapers & magazines and related media outlets. Does not accept complaints regarding advertisements.
A national organisation which provides information and support for retailers.
Information & assistance re: all aspects of corporate law. Consumers now able to conduct company searches via internet, enabling direct access to ASIC’s database.
The Hobart office hosts a kiosk for lodging online and provides a secure lodgement box for documents to be sent to the Traralgon Office for processing.
The Board of Architects of Tasmania is a statutory authority established to administer the Architects Act 1929.
The Board can investigate complaints and discipline architects if they have acted unprofessionally or breached the Act.
Peak body in Tasmania for people with an acquired brain injury, their families, carers and service providers.
Assists consumers to resolve domestic building disputes. Investigates building issues, particularly if these relate to the quality of the building work and consumer complaints about domestic building work. Will assist parties reach a mutually agreeable solution. The Building Officer will visit the site to examine the work in question and will also identify and report on any breaches of consumer affairs and fair trading legislation.
A division of the Office of Consumer Affairs and Fair Trading. Provides information and assistance with business name searches, registering business names, registering an association, obtaining security licences. Also provides information and services associated with the administration of different pieces of legislation.
Cancer Council Tasmania is a not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and support for those living with cancer and their carers.
Cancer Council Tasmania is a not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and support for those living with cancer and their carers.
Cancer Council Tasmania is a not-for-profit organisation that works to minimise the incidence and impact of cancer on all Tasmanians through advocacy, raising awareness of cancer prevention and offering advice and support for those living with cancer and their carers.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
