The Property Agents Board, an independent statutory authority acts a supervisory authority by regulating all property agents licensed in Tasmania.
The functions of the Board are, in the public interest, to ensure acceptable standards of practice by property agents.
A “property agent” is defined as a real estate agent, a property manager, a general auctioneer or a property representative.
The Board will deal with disciplinary complaints about a property agent that appears to involve an issue of unsatisfactory professional conduct or professional misconduct or a conviction for a serious crime. However, the Board cannot investigate vague allegations about bad agency practice/conduct, influence the outcome of other proceedings or provide legal advice.
Operates Mon – Friday 9 a.m. – 5.00 p.m.
The Board of Architects of Tasmania is a statutory authority established to administer the Architects Act 1929.
The Board can investigate complaints and discipline architects if they have acted unprofessionally or breached the Act.
AFSA is responsible for the administration and regulation of the personal insolvency system, proceeds of crime, trustee services and the administration of the Personal Property Securities Register (PPSR).
AFSA was formerly known as the Insolvency and Trustee Service Australia (ITSA).
The Australian Government established the Do Not Call Register in response to increasing concern about the growth in unsolicited telemarketing calls.
You can register your phone number on the Do Not Call Register Website to help prevent unsolicited telemarketing calls.
There are 3 ways to register telephone numbers on the Do Not Call Register :
- On the listed website (listed below)
- Contact the phone number listed below
- Download an application form from the website (listed below)
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Independant federal statutory body responsible for the regulation of free-to-air, radio and television, pay TV, digital broadcasting and Internet content in Australia. Investigates complaints re: programs on television & radio and prohibited Internet content. Apart from Internet complaints, consumers will need to first lodge a written complaint to the relevant station before contacting ACMA.
Formerly known as the Trade Practices Commission. Will provide information and assistance for consumers in relation to consumer protection and anti-competitive conduct (ie; price fixing). Will only deal with national disputes or disputes where there has been significant detriment to consumers. All minor disputes or State disputes will be referred on to the Office of Consumer Affairs.
The Association for Data-driven Marketing and Advertising (ADMA) is the principal industry body for data-driven marketing and advertising. ADMA is the ultimate authority and go-to resource for effective and creative data-driven marketing across all channels and platforms, providing insight, ideas and innovation for today’s marketing industry. As such, we require them to adhere to high standards of conduct. It’s their aim to provide services and products that add value to your life and wellbeing. However, we also require our Members to respect your privacy, and allow consumers to register to stop receiving addressed and unsolicited mail from them. That’s why ADMA facilitates a Do Not Mail register on behalf of our members. Consumers can put their name on the Do Not Mail Register to register a residential address and stop receiving addressed and unsolicited mail from ADMA Members.
Find out more: https://www.adma.com.au/do-not-mail
ADMA’s Do Not Mail Service is also available to businesses committed to quality one-to-one marketing and customer satisfaction and wanting to improve response rates, reduce complaints and save costs.
This service is open to all business, whether they are member or non-members.
Find out more: https://www.adma.com.au/opt-out-mail-register
The Australian Press Council is the self-regulatory body of the print media. Receives complaints re: articles or editorial content in newspapers & magazines and related media outlets. Does not accept complaints regarding advertisements.
Information & assistance re: all aspects of corporate law. Consumers now able to conduct company searches via internet, enabling direct access to ASIC’s database.
The Hobart office hosts a kiosk for lodging online and provides a secure lodgement box for documents to be sent to the Traralgon Office for processing.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
Telephone operator will make appointment for client to attend office or will provide assistance over the phone.
The Credit Ombudsman Service provides consumers and financial service providers with an accessible, independant and fair dispute resolution service. Free service to consumers.
The PPSR is the single, Australian register where details of security interests in personal property can be registered and searched.
It is an online noticeboard, on which:
•you can register a notice to show that you have rights over personal property which secure a debt or obligation that someone owes you
•you can check to see if someone has registered an interest over personal property you want to buy or lease.
The Australian Financial Security Authority (AFSA) administers the PPSR.
The OAIC has three primary functions:
- Privacy functions, conferred by the Privacy Act 1988 and other laws.
- Freedom of Information functions, in particular, oversight of the operation of the Freedom of Information Act 1982 and review of decisions made by agencies and ministers under that Act.
- Government Information Policy functions, conferred on the Australian Information Commissioner under the Australian Information Commissioner Act 2010.
Product safety comes under the responsibility of Consumer, Building and Occupational Services. CBOS’s role is to ensure products are as safe as possible with the aim of reducing product-related injuries to Tasmanians.
SCAMwatch is a website run by the Australian Competition and Consumer Commission (ACCC). SCAMwatch provides information to consumers and small businesses about how to recognise, avoid and report scams.
You can contact the SCAMwatch team at the ACCC in the following ways:
- Report a scam via the SCAMwatch online form
- Contact the ACCC – details on website
- Website feedback
The Australian Federation of Travel Agents (AFTA) is the peak body for Australia’s travel agents and represents the majority of travel agents in Australia.
Can assist consumers with issues relating to the storage and use of credit information. Can provide consumers with a copy of their credit file.
Aurora energy Pty Ltd is Tasmania’s electricity distribution and retail company.
The Commissioner hears and determines disputes in relation to refunding security deposits in residential tenancy matters. Operate from Consumer, Building and Occupational Services.
A division of the Department of Justice. Provides information and advice to consumers and businesses on the Australian Consumer Law; Residential rental advice to tenants, property owners and agents (MyBond); Retirement villages; Boarding houses; Technical regulation advice and compliance for building industry trades; Occupational licensing (trades) and risk-based licensing and registration (Registration to work with vulnerable people, security agents, motor vehicle traders, conveyancers); Incorporated associations; Charities; Co-operatives
Complaints and enquiries about the activities of real estate agents, copies of Lease Agreements etc. If complaint is serious, the Institute will refer the matter to the Property Agents Board. Complainants can bypass the Institute and make a complaint directly to the Property Agents Board.
Provides free legal advice to individal consumers throughout Australia on issues concerning insurance. Particularly home and contents insurance, consumer credit, life insurance, income protection, superannuation related insurance, travel insurance, motor vehicle insurance, debts to insurance companies. Part of the Financial Rights Legal Centre NSW.
Assists consumers to resolve domestic building disputes.