Services include:
- Youth Alcohol and Drug Service
- Regional Alcohol and Drug Service
- Community Alcohol & Drug Support Service
- Health Promotion
- Helping Young Families
- Junction Hub

Providing free, confidential legal information & help for young people under 25
1800 950 570 Mon – Fri 9am-5pm

Preparing for a Parenting Plan Mediation is important. Parents are asked to consider the following topics before starting a Mediation session with the other party:
Education
Health
Parenting Time
Communication
Finances (child related)
Relationships
A Family Dispute Resolution Practitioner will focus on the best needs and interests of children. As an FDRP is not able to provide legal advice, parents need to seek independent information.

Strong Families, Safe Kids Advice & Referral Line is the first point of contact for child wellbeing and safety.
With a coordinated network of government and non-government support – and your help – we can deliver earlier intervention and better outcomes for at-risk children and their families.

Burnie
4 Reid Street Burnie Tasmania
Ph: 6431 3083
Devonport
176 William Street Devonport Tasmania
Ph: 6424 9520
Services include:
- Transitional Accommodation Support Service

Step Up is a Colony47 program for young people aged between 12-17 and their families aimed to address recurring violent behaviour by young people toward a family member or intimate partner. Where violent behaviour is toward a family member Step Up can support either or both the parent/carer and young person. The program provides one on one support and aims to assist young people to understand consequences of violent behaviour, strengthen family and personal relationships and utilise appropriate referral pathways to other specialist services. The program works to empower parents and provide them with tools and strategies to assist them in keeping all family members safe.

Pulse Youth Health South is a free and confidential health promotion, prevention and early intervention service for young people aged 12-24 years. Provides a mix of clinical services, education and health promotion programs to assist young people to address a wide range of health issues. Has a Worker on Duty to provide individual support for young people, a sexual health GP clinic, psychological services. Young people can self refer. Appointments not needed to access the Worker on Duty service.

Colville Place provides short term accommodation (6-12 weeks) for young people aged 12-15 who may not have a safe place to stay. Colville Place promotes healthy relationships and supports young people to engage with education, develop living skills, emotional resilience, interpersonal skills and to reconnect with family where appropriate. Any person can make a referral for a young person.

The Elder Relationship Service is a counselling and mediation support service to assist older people and their families to:
- prevent or resolve family conflict;
- have difficult conversations;
- plan for the future (including medical, health, financial or living arrangements);
- resolve differences in ways that improve their relationships; and
- make decisions that protect the interests, rights and safety of families.
You can attend the service on your own, with your partner, as a family, or your children or parent(s) can come by themselves.
Attending the service is voluntary and confidential. The service is a not for profit community organisation and the services are subsidised by the Federal Government. They try to make the service as affordable as possible, fees are determined by the local organisation and are based on your income, they will advise of any fees payable upon the booking of the appointment.
The service is run by Relationships Australia.

We are a state wide service operating in the North, North West and South, we provide practical support, family violence education, advice and referral to support services for anyone experiencing family violence.
The program will provide practical support, advice and referral to support services for those women and children experiencing family violence through the following services:
- A website which will provide information around family violence and support services available
- Email support available to all members of the community
- Phone support
- Information packs
- One to one support from a case worker for those people experiencing multiple needs

The Australian Childhood Foundation provide counselling to children and young people who have been affected by family violence.
Children and young people can access this service if they:
- are 17 years of age or younger
- have been affected by family violence at home
- are not in foster car or kinship care
- have a parent, carer or significant adult who can support them through counselling
- are not currently involved in another similar counselling service

The Foster and Kinship Carer’s Association of Tasmania (FKAT) is a member of the Australian Foster and Kinship Carers Partnership. They provide support and assistance for foster carers, kinship carers and people interested in becoming carers.
Services Provided by FKAT:
- Telephone support and referral service
- Regular newsletters
- Meetings
- Social Activities
- Annual conference
- Support during case planning
- Support during family conferences
- Advocacy and support for carers through the Foster Care Advocacy and Support Team (FAST)

Dads in Distress (DIDs) offers peer support that aims to provide help and hope for separated dads and their families. Callers can talk with someone who has personally experienced separation.
Their services include:
- Telephone helpline
- Support groups
- One on one support
- Referrals
- Website resources
All services are confidential and free (some groups though may require a gold coin donation to cover cost of room hire).
Telephone helpline is open Monday to Friday 9am – 5pm.

Ashley Youth Detention Centre is located near Deloraine in the North of the State and houses youth juvenile offenders of both sexes aged 10-18 years old.
It has a 51 bed capacity and comprises four accommodation units – Bronte, Huon, Franklin and Liffey.
Visiting days and times:
Wednesday: 12.00pm – 3.15pm
Saturday and Sunday: 10.30am – 3.15pm
Visits must be booked in advance, bookings can be made during normal business hours Monday – Friday 9am to 5pm.
Mailing address: 4260 Meander Valley Highway, Deloraine TAS 7304

National sexual assault, domestic family violence counselling service.
Qualified and experienced counsellors provide information and referral to support services. Offers telephone and online counselling.

The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service operating in Victoria, New South Wales and Tasmania and is the central point of contact for men taking responsibility for their violent behaviour. We also provide support and referrals for women and men seeking information on behalf of their male partners, friends or family members, and workers in a range of agencies seeking assistance for their clients who are men.
The Men’s Referral Service is for:
- Men who are using controlling behaviour towards a partner or family member
- Women seeking information about men’s use of family violence
- Friends, family or colleagues of people who may be using or experiencing family violence
- Professionals wishing to support a client who is using or experiencing family violence

If you have a complaint about an issue arising from a State Public School, you should first raise the issue with the school. If there is no resolution, you can contact the Education Department Learning Services in your area.

If you have a complaint arising from a State Public School, you should first raise the issue with the school. If there is no resolution, you can contact the Education Department Learning Services in your area.

If you have a complaint arising from a State Public School, you should first raise the issue with the school. If there is no resolution, you can contact the Education Department Learning Services in your area.

The Attorney-General’s Department may provide legal financial assistance for parents or guardians whose children are being retained in another country, by another person, without their consent.
Applications can be made to the department for grants to cover:
- the overseas legal costs of obtaining a court order for the return of a child to Australia
- flights for the return of a child to Australia
- flights for people who are required to attend overseas legal proceedings or to escort a child back to Australia.
The department cannot cover:
- costs for access or visitation with a child
- any Australian legal costs.
The department will not, generally, cover the cost of any legal fees or expenses incurred before an application is made or if the applicant meet the cost without incurring serious financial difficulty.
More information regarding legal financial assistance for overseas child abduction can be found at our website; http://www.ag.gov.au/LegalSystem/Legalaidprogrammes/Commonwealthlegalfinancialassistance/Pages/Overseaschildabduction
You can contact the Department via the below means:
Telephone (within Australia): 1800 117 995
Telephone (outside Australia): +61 2 6141 4770
Email: finass@ag.gov.au

The eSafety Commissioner (eSafety) was established in 2015 to serve as Australia’s national leader, regulator and coordination body for a range of online safety issues. eSafety is committed to helping Australians have safer experiences online through a range of prevention, education and early intervention measures.
eSafety provides Australians with a place to report serious cyberbullying, image-based abuse, and illegal online content including child sexual abuse material.

A service provided by the Department of Health & Human Services, for people who have been involved in a family violence incident and have been issued with a Police Family Violence Order.
They can provide information and advice about what a Police Family Violence Order means, how to prevent breaches and provide referrals to appropriate services.

Services include:
- Youth Alcohol and Drug Service
- Regional Alcohol and Drug Service
- Health Promotion
- Integrated Family Support Service
- Junction Hub

Burnie
41 Saundridge Road Burnie Tasmania
Ph: 6431 9230
Devonport
176 William Street Devonport Tasmania
Ph: 6424 7375
Services include:
- Crisis Accommodation Support Service

Provides respite care for children aged 0-18 years, as well as providing short term care for up to 28 days and long term care for children under Protection Orders.
There is also a living-in program for 16-25 year olds.

This is a National telephone service established to assist people from families affected by separation or relationship issues. Provides information and advice, particularly about parenting arrangements after separation.

Reconnect is an Anglicare program which supports young people, aged between 12-18 years, in North-West Tasmania to reconcile with their families.
Reconnect is a free program that can be used to build bridges with family. Reconnect can help with:
- One to one counselling
- Mediation between you and your family
- Support and encouragement
- Opportunities to get involved with education, training, work and community activities

A service providing safe and positive contact arrangements for children whose parents are separated.
The Children’s Contact Service makes it possible for contact arrangements to take place with minimum stress both for children and their parents. It can also help with establishing a relationship between child and parent when there has been a period of limited or no contact.
The services that are provided include:
- planning, negotiation and setting up of contact arrangements
- facilitated changeover to enable the child to be transferred smoothly from one parent to the other at contact times
- supervised contact visits to enable child and visiting parent to enjoy quality time together
- separate appointments for both parents
- privacy and confidentiality
- an established children’s centre with toys, games and equipment
- practical, sensible security including separate entrances and exits for each parents wherever possible.
Advantages of using the service include:
- contact can be made using an independent third party
- parents do not have to deal directly with each other
- it provides a relaxed, safe and neutral environment for children and parents
- both parents can feel they are doing the best for their child.
Costs involved:
- Intake – free
- Supervised Visits and Changeovers – a fee is payable by both parties. Reduced rates are available for concession card holders.
Children’s contact services are located in Hobart, Launceston, Devonport and Burnie.

Reconnect is an Anglicare program which supports young people, aged between 12-18 years, in North-West Tasmania to reconcile with their families.
Reconnect is a free program that can be used to build bridges with family. Reconnect can help with:
- One to one counselling
- Mediation between you and your family
- Support and encouragement
- Opportunities to get involved with education, training, work and community activities

Counselling, education and support service for a range of issues, including family, marriage and relationship issues.
Provides mediation services on the North West Coast only.
Hours: 9am-5pm Mon – Fri

Family support program with trained volunteers who provide support to families in the family home, by way of visits and telephone contact.