Complaints

Please use this form if you are worried about your safety, the safety of another young person, or wish to complain about a TLA service you have received. We will take your complaint seriously.

To learn more about your rights and what we do when we receive a complaint, please look at making a complaint.

For other feedback options, please submit your response via the ‘Write to Us’ option on our Contact Us page.

If you are you unhappy with a decision about your legal aid application you can find out more here.

If you need help filling out this form you can call our Client Engagement Officer on 6236 3822.

Email us

Fill in the below and click "Submit" - this will be emailed to us.

Nature of Inquiry(Required)

Name(Required)

First Last

Name

First Last

Email

Phone(Required)

When we call you back our caller ID will be 6236 3800 or 6328 4000.

Phone

What time is best to call you? Eg. Anytime, or after 3pm, or only on a Friday. We will try our best to call you around the time you request.

Let us know what you would like to discuss(Required)

We do not email legal advice but will email general information if it answers your question. We only give legal advice specific to your situation in person or over the phone if you satisfy our eligibility guidelines and it is an area of law we are able to provide legal advice on.

Letting us know what worked for you helps us do the same for others. Please tell us your experience

What is your file number?(Required)

Please let us know why you want your application reviewed(Required)

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Complaints

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